Returns & Exchanges

At Mystic Perfume, we want you to feel enchanted by every scent; if you are not completely satisfied, you may return your fragrance within 30 days of purchase. Please ensure the product remains in its original, unopened packaging to qualify for a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the item you wish to return.

2

Pack with Care

Place the perfume in its original box and use protective cushioning to prevent breakage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email and drop the package off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned item, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing